Privacy Policy

This Privacy Policy explains how BigoAds collects, uses, discloses, and safeguards information when you visit our website or use our services. It is a general template intended for informational purposes and should be reviewed against applicable law before being relied upon as a binding legal document.

By accessing or using our website, you acknowledge that you have read and understood this policy. If you do not agree with its terms, please discontinue use of the site.

Information We Collect

We may collect information about you in a variety of ways depending on how you interact with BigoAds. The categories below describe the general types of data we may process.

  • Account & Contact Data: Name, email address, and any details you voluntarily submit through forms on our site, such as contact or registration requests.
  • Usage Data: Pages visited, time spent on the site, referring URLs, and interaction patterns collected automatically through standard web technologies.
  • Device & Technical Data: IP address, browser type, operating system, and device identifiers, generally gathered via server logs or similar mechanisms.
  • Cookies & Similar Technologies: Small data files stored on your device to support site functionality, preferences, and analytics, as described further below.
  • Communications: Records of correspondence when you contact us directly, including support or inquiry messages.
BigoAds privacy and data handling illustration

How We Use Information

Information collected through the site may be used for the following general purposes:

Purposes of Processing
Service DeliveryOperating, maintaining, and improving the website and its features
CommunicationResponding to inquiries and sending relevant service updates
AnalyticsUnderstanding usage trends to refine content and functionality
SecurityDetecting, preventing, and addressing technical issues or misuse
Legal ComplianceMeeting applicable regulatory or contractual obligations

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience. These may include:

Essential

Necessary for core site functions such as navigation and access to secure areas.

Performance

Help us understand how visitors interact with the site so we can improve usability.

Preference

Remember choices you make to provide a more personalized experience on return visits.

Analytics

Aggregate data on traffic sources and behavior patterns used strictly for internal review.

You can typically adjust your browser settings to refuse cookies or alert you when cookies are being sent. Disabling certain cookies may affect the functionality of parts of the site.

Sharing of Information

We do not sell personal information. We may share limited data with the following categories of recipients where necessary to operate our services:

  • Service Providers: Third parties who perform functions on our behalf, such as hosting, analytics, or communication tools, under appropriate confidentiality obligations.
  • Legal Requirements: Authorities or other parties when disclosure is required to comply with applicable law, regulation, or valid legal process.
  • Business Transfers: A successor entity in the event of a merger, acquisition, or sale of assets, subject to continued protection of your information.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymize it.

Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, which can generally include the ability to:

  • Access: Request confirmation of what personal data we hold about you.
  • Correction: Ask us to correct inaccurate or incomplete information.
  • Deletion: Request deletion of personal data, subject to certain exceptions.
  • Objection: Object to or restrict certain types of processing.
  • Portability: Request a copy of your data in a portable format, where applicable.

To exercise any of these rights, please reach out via the contact details provided on our Contact page. We may need to verify your identity before fulfilling certain requests.

Children's Privacy

Our website is not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us so we can take appropriate action.

International Data Transfers

Depending on where you access our site from, your information may be transferred to and processed in locations outside your country of residence. Where this occurs, we aim to ensure appropriate safeguards are applied consistent with applicable law.

Third-Party Links

Our website may contain links to third-party sites not operated by BigoAds. We are not responsible for the privacy practices or content of those external sites and encourage you to review their respective policies before providing any information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Material changes will be indicated by updating the effective date at the top of this page. Continued use of the site after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please visit our Contact page to reach out to us directly.